Licensing Frequently Asked Questions

What Am I Buying?

When you purchase one more software products from Key Metric Software, you will receive product registration information electronically (via email). This registration information can be used to permanently unlock the software that is free to download from our product website.

How Does OfficeStatus Licensing Work?

OfficeStatus is licensed on a per-user basis. You'll need a license for each user that is currently enabled within the system (disabled users do not count against installed licenses). Each licensed user will be able to log into (and interact with) the system as long as their account remains enabled.

Can I Purchase & Install Multiple Licenses?

Yes. OfficeStatus v2.0 provides the ability to install multiple licenses in order to support a specific number of users. For example, you can purchase one 25-user license and one 10-user license and install them both - effectively allowing your OfficeStatus installation to support 35 users. In fact, you can install any number of licenses at any time, as long as they're for the same major version of OfficeStatus.

Do Purchased Licenses Ever Expire?

No, purchased product licenses never expire and are not subject to any ongoing maintenance or renewal fees. Minor version upgrades (those within the same major version number) are free, and major version upgrades are available (and are entirely optional) at a significant discount.

What Ordering and Payment Methods are Accepted?

Key Metric Software partners with Plimus to handle online product orders - safely and securely. We're able to accept payment via a wide variety of credit card types and with broad currency support. We also accept corporate purchase orders.

Do You Offer Non-Profit, Educational, or Governmental Discounts?

Yes, we offer discounted licenses to non-profit, educational, and governmental organizations, and will also provide special discount incentives to organizations that are considering a cross-grade from a competing product. Please contact us at sales@officestatus.com for additional information.

What Is Your Refund Policy?

We offer an unconditional, 30-day money back guarantee. If you're not completely satisfied with your purchase, contact us within 30 days of the purchase date for a full refund.

I Have Other Questions. Who Can I Contact?

We welcome the opportunity to answer any additional questions you may have. Please feel free to contact us via email, and we'll answer your questions promptly.